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Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Active Energy website, mobile services, online learning platform, classes, events, workshops, instructor training, and any products or services provided by Active Energy.

By accessing our website or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services. 

Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Active Energy website, mobile services, online learning platform, classes, events, workshops, instructor training, and any products or services provided by Active Energy.

By accessing our website or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services. 

1. About Active Energy


Active Energy is a wellness platform offering various health and wellness experiences, including but not limited to:

  • Active Aging programs
  • Kids Development programs
  • Instructor Academy
  • Online learning
  • Workshops
  • Retreats
  • Corporate wellness programs
  • Private coaching
  • Community events 

Availability of programs may vary by location and time.

2. Eligibility


You must be at least 18 years old to register independently. Participants under 18 years of age must be registered by a parent or legal guardian. By registering, you confirm that the information you provide is accurate and complete.

3. Regristation


Some services require registration. You agree to:
  • Provide accurate information
  • Keep your information up to date
  • Maintain the confidentiality of your account
  • Be responsible for all activities conducted under your account

Active Energy reserves the right to suspend or terminate accounts containing false or misleading information.

4. Health Responsibility


Your health and safety are important to us. By participating in any Active Energy program, you acknowledge that:
  • You are responsible for ensuring you are physically able to participate.
  • You will inform instructors of any injuries, illnesses, pregnancy, or medical conditions that may affect your participation.
  • You understand that participation in physical activities involves inherent risks.

If you are unsure whether a program is suitable for you, please consult a qualified healthcare professional before participating.

5. Assumption of Risk


Participation in physical activities including yoga, movement classes, active aging programs, children’s activities, workshops, outdoor events, and retreats, involves inherent risks.

To the fullest extent permitted by law, you voluntarily accept these risks and agree that Active Energy, its instructors, employees, and partners shall not be liable for injuries, accidents, or losses resulting from participation, except where caused by our negligence or where liability cannot legally be excluded.

6. Payments


All prices are displayed in the applicable currency unless otherwise stated. Payment must be completed before accessing paid programs unless otherwise agreed. Active Energy reserves the right to update pricing at any time. Changes will not affect confirmed purchases already paid in full.

7. Cancellations and Refunds


Cancellation and refund requests are subject to our separate Refund & Cancellation Policy. Certain services, promotional offers, digital products, downloadable materials, or completed sessions may be non-refundable unless required by applicable law.

8. Online Courses


For online learning:
  • Access is intended only for the registered participant.
  • Login credentials may not be shared.
  • Course materials may not be copied, redistributed, or sold.
  • Recording live sessions without written permission is prohibited.
Active Energy may suspend access if unauthorized sharing or misuse is detected.

9. Intellectual Property


Unless otherwise stated, all content available through Active Energy is owned by or licensed to Active Energy, including:
  • Logos
  • Website content
  • Videos
  • Training materials
  • Course modules
  • Graphics
  • Designs
  • Photographs
  • Documents
  • Digital downloads
  • Trademarks

These materials may not be reproduced, modified, distributed, published, sold, or used commercially without prior written permission.

10. User Conduct


Users agree not to:
  • Violate any applicable law
  • Upload malicious software
  • Attempt unauthorized access to our systems
  • Harass instructors or other participants
  • Share inappropriate, abusive, or offensive content
  • Infringe intellectual property rights
  • Disrupt classes, events, or online services
Active Energy reserves the right to suspend or terminate access for violations of these Terms.


11. Community Guidelines


We are committed to providing a respectful, welcoming, and inclusive environment. Participants are expected to:
  • Treat others with respect.
  • Follow instructor guidance.
  • Maintain appropriate conduct during classes and events.
  • Respect shared facilities and equipment.

Behavior that threatens the safety or well-being of others may result in removal from programs without refund where permitted by law.

12. Third-Party Services


Our website may include links to third-party websites or integrate third-party services, including payment processors, learning platforms, and communication tools. Active Energy is not responsible for the content, availability, or privacy practices of these third parties.

13. Website Availability


We aim to keep our website and online services available at all times. However, we do not guarantee uninterrupted access. Services may occasionally be unavailable due to maintenance, technical issues, or circumstances beyond our reasonable control.

14. Limitation of Liability


To the fullest extent permitted by law, Active Energy shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website or services. Nothing in these Terms excludes liability that cannot legally be limited or excluded under applicable law.

15. Indemnification


You agree to indemnify and hold harmless Active Energy, its directors, employees, instructors, contractors, and partners from claims, liabilities, damages, or expenses arising from your breach of these Terms or misuse of our services.

16. Changes to Services


Active Energy may modify, postpone, reschedule, replace instructors, or discontinue programs when reasonably necessary. Where significant changes affect a paid service, we will make reasonable efforts to notify affected participants.

17. Privacy


Your use of our website is also governed by our Privacy Policy. By using our services, you acknowledge that your personal information will be handled in accordance with that policy.

18. Governing Law


These Terms & Conditions are governed by the laws of the Republic of Indonesia. Any dispute arising from these Terms shall first be addressed through good-faith negotiation. If the dispute cannot be resolved amicably, it shall be submitted to the courts having jurisdiction in Indonesia, unless applicable law provides otherwise.

19. Contact Us


If you have any questions regarding these Terms & Conditions, please contact:

Email: info@activeenergy.id
Website: www.activeenergy.id

Thank you for choosing Active Energy. We look forward to helping you discover experiences that make you feel better.
1. About Active Energy2. Eligibility3. Regristation4. Health Responsibility5. Assumption of Risk6. Payments7. Cancellations and Refunds8. Online Courses9. Intellectual Property10. User Conduct11. Community Guidelines12. Third-Party Services13. Website Availability14. Limitation of Liability15. Indemnification16. Changes to Services17. Privacy18. Governing Law19. Contact Us
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About us
Active Energy is a wellness platform that helps people discover experiences that make them feel better.

We believe that a healthier life doesn’t begin with motivation, it begins with finding activities that people genuinely enjoy. When movement is enjoyable, it becomes a lifestyle rather than an obligation.

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